Terms of service
Terms of Service
Paynter's Cider Limited
NZBN: 9429041011775
Liquor Licence: 29/OFF/037/24
OVERVIEW
Welcome to Paynter's Cider Limited. The terms “we”, “us” and “our” refer to Paynter's Cider Limited. We operate this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). This store is powered by Shopify, which enables us to offer the Services to you.
These Terms of Service (“Terms”) describe your rights and responsibilities when using our Services. By using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not access or use the Services.
SECTION 1 – ACCESS AND AGE RESTRICTION
To use our Services, you must be at least 18 years of age, which is the legal drinking age in New Zealand. By using the Services or placing an order, you confirm that you are 18 or older.
You may also be asked to provide personal information such as your email address, billing, payment, and shipping details. You agree that all the information provided is accurate and complete.
You are responsible for maintaining the confidentiality of your account and password and for all activity under your account.
SECTION 2 – OUR PRODUCTS
We make every effort to display accurate images and descriptions of our products. However, the appearance may vary based on your screen settings or device. We do not guarantee that what you see on your screen will exactly match what is delivered.
Product descriptions and availability may change without notice. We reserve the right to discontinue or limit any product at our discretion.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or reject your order for any reason. You will receive a confirmation once we have accepted your order. Orders may not be cancelled once confirmed.
All purchases are subject to our Returns and Refunds Policy. You agree that all purchases are for personal or household use and not for resale.
SECTION 4 – PRICES AND BILLING
Prices are listed in NZD and are subject to change at any time without notice. Prices include GST but do not include shipping or rural delivery surcharges unless otherwise stated.
You agree to provide accurate billing and payment information. We are not responsible for delays or non-delivery due to incorrect information.
SECTION 5 – SHIPPING AND DELIVERY
We currently ship within New Zealand only. Estimated delivery times are not guaranteed. Once an order is shipped, risk of loss passes to you.
Please refer to our Shipping FAQ for rates and local pickup options.
SECTION 6 – INTELLECTUAL PROPERTY
All content on our Services is the property of Paynter's Cider Limited and may not be copied, reused, or republished without written permission.
All trademarks, designs, and product names belong to Paynter's Cider Limited, Shopify, or their respective owners.
SECTION 7 – THIRD-PARTY SERVICES AND LINKS
Our Services may include links to third-party tools or websites. We are not responsible for the accuracy, content, or services provided by third parties. You use them at your own risk.
SECTION 8 – RETURNS AND REFUNDS
Returns are only accepted for damaged or faulty goods or for unopened bottles within a case. We do not offer exchanges. See our full Returns and Refunds Policy for details.
SECTION 9 – PRIVACY
Your use of our Services is also governed by our Privacy Policy. Because our website is hosted on Shopify, Shopify also collects and processes certain personal information. Refer to their policy for details.
SECTION 10 – FEEDBACK
If you send us feedback or suggestions, you agree that we may use it without obligation or compensation. You are responsible for ensuring that any feedback you submit does not infringe on third-party rights.
SECTION 11 – ERRORS AND CHANGES
We may update or correct information on our site at any time, including pricing, descriptions, and availability. We reserve the right to cancel orders affected by any such errors.
SECTION 12 – TERMINATION
We may suspend or terminate your access to the Services at any time for any reason. Terms relating to intellectual property, feedback, indemnification, and limitations of liability will survive termination.
SECTION 13 – LIMITATION OF LIABILITY
We do our best to provide accurate and reliable Services, but we do not guarantee they will always be error-free or uninterrupted. To the maximum extent permitted by law, we are not liable for indirect or consequential damages.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Paynter's Cider Limited and its affiliates from any claims or demands due to your breach of these Terms or misuse of the Services.
SECTION 15 – GOVERNING LAW
These Terms are governed by the laws of New Zealand. Any disputes will be subject to the courts of New Zealand.
SECTION 16 – CHANGES TO THESE TERMS
We may update these Terms at any time. We will notify you of any material changes as required by law. Continued use of the Services after changes means you accept the new Terms.
SECTION 17 – CONTACT
Questions? Get in touch at:
orders@paynterscider.co.nz
Paynter's Cider Limited
548 St Georges Rd Sth, RD2, Hastings 4172
NZBN: 9429041011775
Liquor Licence: 29/OFF/037/24